Why Watserv?
Waterloo Managed Software Services, operating as “WatServ”, is a specialized managed services provider of hosted business software sold by Microsoft Business Solutions. Our US headquarters are located in Southfield, Michigan. Our Canadian headquarters are in Kitchener, Ontario. We have best-in-class data centers in Troy, Michigan and Waterloo, Ontario. We are registered Microsoft Hosting Partner.
Why outsource the operations of Dynamics?
- An Extension of Your IT Team
- Unlike our competitors, we function as an extension of your existing IT team. We work closely with your IT Director as an extension of his/her IT team. Your IT Director is the point person for the WatServ relationship.
- We are not a replacement for your existing IT staff. We work closely with your existing IT staff during your project implementation and long after go-live is achieved.
- We supplement their services, adding capacity and skills needed to provide operational support for your Dynamics solution.
- Reduce Your Cost of Operations
- We can usually provide our management and support services for less than the cost of running Dynamics yourself internally.
- Our extensive use of shared IT services results in an “economy of skill” for reducing your cost.
- Expert Management of Your System
- We have more than 20 years experience in the MBS Partner channel and extensive experience with running and supporting Dynamics solutions. We know Dynamics!
- We have more than 15 years experience managing talented IT teams, best-in-class data centers and hosted operations.
- Our processes are consistent with COBIT and ITIL frameworks for IT best practices.
- We have experience with General Computer Controls for Sarbanes Oxley and Bill 198 regulatory compliance
- Reduce Your Capital Spending
- Dedicated infrastructure, virtual infrastructure or a hybrid approach is available as needed.
- Virtual infrastructure reduces the need for capital spending and speeds project implementation.
- Your Microsoft “stack software” can be supplied on subscription basis (SaaS) where you buy only what you need, when you need it on a $ / user /month basis. Your cost increases or decreases with your needs and reduces the risk of buying too many licenses or too few licenses.
- Your Microsoft Dynamics software can also be supplied on a subscription basis. These licenses are sold by your VAR and administered by WatServ.
- We work closely with your existing IT staff and your Microsoft partner
- No “click charges”
- Unlike many hosting providers, WatServ doesn’t charge extra for internet bandwidth on a per Mb/sec basis (“click charges”). Bandwidth is sized and quoted properly.
- Unlike many service providers, we don’t charge extra for data backup storage charges on a per Mb basis. Storage is sized and quoted properly.
- “Click charges” can add up to significant unpleasant surprises.